Privacy Policy
How we collect, use, and protect your information.
This document applies to Hollett & Son and governs your use of our website and services. By using our website or contacting us, you agree to the terms described below. If you have questions, please contact us at Hollettandson@gmail.com.
Information We Collect
When you contact us through our website forms, we collect the following information you voluntarily provide: your full name, email address, phone number, zip code, the service you're inquiring about, and any project details you share in your message. We do not collect any financial information through this website. We may also collect standard technical data automatically when you visit our site, such as your browser type, IP address, and pages visited — this is standard practice for most websites and is used solely to improve site performance.
How We Use Your Information
We use the information you provide exclusively to respond to your inquiry, schedule your free estimate, communicate about your project, and follow up regarding services we discussed. We do not sell, rent, or share your personal information with third parties for marketing purposes. Your contact details are used only for communication directly related to your home remodeling project.
How We Protect Your Information
We take the security of your personal information seriously. Our website uses industry-standard SSL encryption to protect data transmitted between your browser and our servers. Internally, access to customer information is limited to team members who need it to service your project. We do not store credit card or payment information on our website.
Cookies
Our website may use cookies — small text files stored in your browser — to improve your browsing experience, remember your preferences, and analyze site traffic using tools like Google Analytics. You can disable cookies in your browser settings at any time. Disabling cookies will not prevent you from using our website, though some features may not function as intended.
Third-Party Services
Our website may include links to third-party services such as Google Maps, Google Analytics, and social media platforms (Facebook, Instagram, Houzz, YouTube). These services have their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices of external websites. Any data you provide to these third-party services is governed by their own policies, not ours.
Email Communications
If you provide your email address to request a quote or contact us, we may follow up via email regarding your inquiry. We do not send unsolicited marketing emails. If at any time you wish to stop receiving emails from us, simply reply to any email with "Unsubscribe" in the subject line or contact us directly, and we will promptly remove your address from our list.
Your Rights
You have the right to request access to the personal information we hold about you, to request correction of any inaccurate information, or to request deletion of your information from our records. To exercise any of these rights, please contact us directly at Hollettandson@gmail.com or by calling (508) 282-1056. We will respond to all reasonable requests within a reasonable timeframe.
Children's Privacy
Our website and services are intended for adults and homeowners. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information through our website, please contact us immediately and we will promptly delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please don't hesitate to reach out to us directly. You can email us at Hollettandson@gmail.com or call us at (508) 282-1056. We are committed to handling all privacy concerns promptly and transparently.
Hollett & Son
Hollettandson@gmail.com · (508) 282-1056
Hollett & Son
Serving Greater Massachusetts · Call for service area details